Terms & Conditions

By browsing this website or submitting an enquiry through it, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

This website is provided to give visitors information about Hotel Pallav - our rooms, rates, services and location - and to let you send us a booking enquiry. You agree to use this site only for its intended purpose, and not to:

• Attempt to gain unauthorised access to any part of the site, its admin systems, or its data.
• Interfere with the site's normal operation, including through automated scripts, scraping, or excessive requests.
• Submit false, misleading, or malicious content through any form on this site.

We make reasonable efforts to keep the information on this site accurate and up to date, but we do not guarantee that every detail (photos, descriptions, availability) is free of error at all times.

This website accepts booking enquiries, not instant confirmed bookings. When you submit the enquiry form:

• Your request is reviewed by our team, who will contact you by phone, WhatsApp or email to confirm availability, rates and details.
• A booking is only confirmed once our team has explicitly confirmed it to you - submitting an enquiry alone does not guarantee a room.
• Check-in and check-out times, cancellation terms, and house rules are set out in the Policies & Terms section of our homepage, and in the terms you accept at the time of enquiry.

Room rates shown on this website are indicative and may change without prior notice based on season, occupancy, and availability. The rate applicable to your stay will be confirmed by our team before your booking is finalised. Applicable taxes are charged as per prevailing government rates at the time of your stay.

All content on this website - including our name, logo, photographs, room descriptions and layout - is the property of Hotel Pallav unless otherwise credited, and may not be copied, reproduced, or used commercially without our prior written permission.

This site links to or embeds third-party services such as Google Maps, our Google Business Profile reviews, and WhatsApp. We do not control these services and are not responsible for their content, availability, or how they handle your data - please refer to their own terms and privacy policies.

While we take care to keep this website accurate and available, Hotel Pallav is not liable for any indirect, incidental, or consequential loss arising from your use of this site, temporary unavailability of the website, or reliance on information that changes between the time you viewed it and the time your booking is confirmed.

Please use our enquiry form in good faith. Automated, bulk, or spam submissions are not permitted, and we apply reasonable technical measures (such as rate-limiting) to prevent abuse. We reserve the right to disregard enquiries that appear fraudulent, abusive, or automated.

These terms are governed by the laws of India. Any disputes arising from your use of this website or a booking made with Hotel Pallav shall be subject to the exclusive jurisdiction of the courts of Rajkot, Gujarat.

We may update these Terms & Conditions from time to time to reflect changes to our website or services. The "Last updated" date at the top of this page will always reflect the most recent revision - please check back periodically.

If you have any questions about these terms, reach out to us directly: